Standard operating procedure template
Document who does the work, when it happens, what good looks like and how to handle an exception.
Open the coffee shop
Purpose
Start service with a safe, stocked and ready counter.
Steps
- 01
Unlock the front door and turn on the lights.
- 02
Check refrigerator temperatures and record them in the opening log.
- 03
Start the espresso machine and complete its approved startup checklist.
- 04
Restock cups, milk and counter supplies.
- 05
Check the register float and run a test transaction.
- 06
Walk the customer area and confirm it is ready for service.
If something goes wrong
If equipment, food safety or register checks fail, pause the affected service and contact the manager before opening.
Definition of done
The opening checklist is signed, exceptions are recorded and the shift lead confirms service can begin.
Test the procedure with the person doing it.
Start with one recurring task. Describe observable steps, give the work an owner, then have someone follow the procedure without extra explanation. Update it when the process changes.
The tool formats your entries into an editable document; it does not check whether a process meets safety, food-handling or employment requirements. Have the right person review those details before use.