How to Cancel or Delete Your Account

If you want to stop using SMB.co, there are a few different actions:

• Cancel your subscription to stop future billing.
• Delete your account to remove access to your SMB account.
• Request personal data deletion if you want us to review a privacy request tied to your account.

Cancel your subscription

If you have an active subscription, cancel it from your billing or account settings page.

If you do not see a subscription:

• Double-check the email address on the account.
• Look at the receipt or charge descriptor to confirm which product billed you.
• Make sure you are signed into the same account that created the subscription.

Delete your account

If you want to close your SMB account, use the delete option from your profile or settings page.

Deleting your account removes access to the account and the activity tied to it inside SMB.co.

Request personal data deletion

If you want to request deletion of personal data we store, contact support from the email tied to your SMB account and say that you want a privacy deletion review.

If the button is missing or broken

If cancellation or deletion does not work on mobile or desktop:

• Send a screenshot.
• Include the email on the account.
• Tell us which screen or button is failing.

We can help confirm the account and handle the next step manually when needed.