How Ownership Claim Reviews Work
See what happens after you submit an ownership claim and how review timing works.
When you claim a business, we review the request to make sure it is coming from the right owner or authorized contact.
What happens during review
During review, we may check:
- Whether the contact information matches the business.
- Whether the request comes from an owner or authorized representative.
- Whether we need any additional context before handing over control.
How long it takes
Review times can vary based on volume and how complete the claim request is.
If your claim still shows as under review, it usually means we have not finished checking the request yet.
How to track a claim
You can usually track the status from the same request or claim flow you used to submit it.
If you are not sure what happened:
- Send the email used for the claim.
- Include a screenshot of the status you see.
- Tell us whether you submitted the request on mobile or desktop.
If you do not hear back
If a claim seems stuck, reply to support and we can take another look.