How Claim Review and Tracking Works
Track ownership claim status and understand the review process.
When you submit an ownership claim, the request goes into review before control is handed over.
What the review checks
We may review:
- Whether the contact information matches the business
- Whether the request came from an owner or authorized contact
- Whether we need more detail before approving access
How to track status
If the claim has a tracking link or status view, use that first.
If the tracker does not work:
- Send the email used for the claim
- Include a screenshot of the status page
- Tell us whether the issue happened on mobile or desktop
How long it can take
Review time depends on how complete the request is and how many requests are in the queue.
If your request still says under review, it usually means we have not finished checking it yet.
If you need a status update, reply with the account email and the business name so we can take another look.